### Introduction

Torrance Arts Academy is committed to protecting your privacy and ensuring you have a positive experience while using our SMS marketing services. This policy outlines how we collect, use, and protect your information when you subscribe to receive SMS updates from. By opting in to our SMS marketing program, you agree to the terms and conditions outlined in this policy.

### Collection and Use of Information

1. **Opt-In Consent**: By subscribing to our SMS marketing services, you explicitly consent to receive promotional messages, updates, and other communications from Torrance Arts Academy via SMS and phone calls. You will not receive SMS or phone communications unless you have explicitly opted in.

2. **Information Collected**: When you register with Torrance Arts Academy, you are required to provide a phone number. We collect the following information:

• Your mobile phone number
• Your name (optional)
• Your preferences regarding the type of information you wish to receive
• **Consent for Phone Calls**: Your phone number may be used to contact you directly for important updates or communications related to your subscriptions or services.

3. **Purpose of Collection**: The information collected, including your phone number, is used solely for our business purposes, such as sending you relevant updates about classes, events, promotions, and other news related to Torrance Arts Academy. **We will not sell, rent, or share your personal information, including your phone number, with any third parties or affiliates for their marketing or promotional purposes.**

•  **Exclusion of SMS Opt-In Data**: All categories of shared information exclude text messaging originator opt-in data and consent. This data will not be shared with any third parties under any circumstances.

### Communication Frequency

• **Frequency**: We will send no more than 4-6 messages per month. Frequency may vary depending on seasonal events, special promotions, and important updates.

### Opt-Out Procedure

• **Unsubscribe**: You can opt out of receiving SMS messages or phone calls at any time by replying “STOP” to any message or requesting removal directly. Upon receipt of your opt-out request, we will promptly remove your mobile number from our marketing list for both SMS and phone communications.
•  **Help**: For assistance, you can reply “HELP” to any message or contact our customer service directly.

### Data Security

• **Protection Measures**: We implement appropriate technical and organizational measures to protect your personal information, including phone numbers, against unauthorized access, disclosure, alteration, or destruction.
• **Data Retention**: We will retain your information only as long as necessary to provide the SMS marketing services you have requested and to comply with legal obligations.

### Compliance with Laws

• **TCPA Compliance**: Our SMS marketing practices comply with the Telephone Consumer Protection Act (TCPA). We obtain express written consent before sending any marketing messages and provide clear opt-out instructions in every message.
• **Privacy Regulations**: We comply with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA).

### Changes to This Policy

Torrance Arts Academy reserves the right to modify this SMS marketing policy at any time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our SMS marketing services constitutes your acceptance of any changes to this policy.

### Contact Information

If you have any questions or concerns regarding this policy or our SMS marketing practices, please contact us at:

**Torrance Arts Academy**

2941 Rolling Hills Road
Torrance, CA 90503
Phone: (310) 784-0100
Email: hello@torranceartsacademy.com

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By subscribing to our SMS marketing services at registration, you acknowledge that you have read, understood, and agree to be bound by this policy